What Customers Really Want?
Explore the concepts and benefits of extraordinary customer service, set extra ordinary customer service standards for your area, identify ways of building customer support, improve you listening skills, take control of every call, say "No" in a positive way, remain calm when the customer is upset, cool down a hot customer and implement strategies to avoid burnout.
What Customers Really Want?
Date and Time
Tuesday Nov 7, 2017
9:00 AM - 4:00 PM CST
Location
NDSCS Tech Center
Fees/Admission
$299.00 (includes materials)
Website
Contact Information
Register 701-231-6915