BEGIN:VCALENDAR
VERSION:2.0
PRODID:-//ChamberMaster//Event Calendar 2.0//EN
METHOD:PUBLISH
X-PUBLISHED-TTL:P3D
REFRESH-INTERVAL:P3D
CALSCALE:GREGORIAN
BEGIN:VEVENT
DTSTART:20171107T150000Z
DTEND:20171107T220000Z
X-MICROSOFT-CDO-ALLDAYEVENT:FALSE
SUMMARY:What Customers Really Want?
DESCRIPTION:Explore the concepts and benefits of extraordinary customer service\, set extra ordinary customer service standards for your area\, identify ways of building customer support\, improve you listening skills\, take control of every call\, say "No" in a positive way\, remain calm when the customer is upset\, cool down a hot customer and implement strategies to avoid burnout.
X-ALT-DESC;FMTTYPE=text/html:Explore the concepts and benefits of extraordinary customer service\, set extra ordinary customer service standards for your area\, identify ways of building customer support\, improve you listening skills\, take control of every call\, say &quot\;No&quot\; in a positive way\, remain calm when the customer is upset\, cool down a hot customer and implement strategies to avoid burnout.
LOCATION:NDSCS Tech Center
UID:e.417.555
SEQUENCE:3
DTSTAMP:20260504T175225Z
URL:https://business.wahpetonbreckenridgechamber.com/events/details/what-customers-really-want-555
END:VEVENT

END:VCALENDAR
