What Customers Really Want?
Explore the concepts and benefits of extraordinary customer service, set extra ordinary customer service standards for your area, identify ways of building customer support, improve you listening skills, take control of every call, say "No" in a positive way, remain calm when the customer is upset, cool down a hot customer and implement strategies to avoid burnout.
Date and Time
Tuesday Nov 7, 2017
9:00 AM - 4:00 PM CST
Location
NDSCS Tech Center
Fees/Admission
$299.00 (includes materials)
Website
Contact Information
Register 701-231-6915
Printed courtesy of www.wahpetonbreckenridgechamber.com/ – Contact the Wahpeton Breckenridge Area Chamber of Commerce for more information.
1505 11th St. N., Wahpeton, ND 58075 – (701) 642-8744 – katie@wbchamber.net